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All over in India On Orders Above rs.200/-

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Return Policy

Return & Refund Policy
We have a Liberal Return Policy
You can send back the item you have purchased to us in its original condition and tags with the same package within in 48 hours after receiving the products, in case you do not like it for any reasons.
In case of genuine fault from our side, we will refund the product cost excluding the shipping cost or we may replace the product without additional charges*.

The return address is:
UK PAPER CONVERTERS PVT. LTD.
699, Sodi Farm, Sarverkhera
Moradabad RoadKashipur-244713

For queries regarding product alteration or for sending the item(s) back to us for alterations,
please send an email at: customercare@bepositivenotebooks.com

How to send the returns?
Pack the items well , send it through a courier service as mentioned, to the address above.
If you have any questions or clarification you can contact our customer support, we shall assist you on how to have the product sent back to us.

Customer Support:
E-Mail: customercare@bepositivenotebooks.com
Phone: 011-45754401

Terms and Conditions:
We do not accept any returns after 48 hours of receiving the shipment.
All products should be returned in original unused condition. Goods damaged, used or manhandled will not be acceptable as returns or refunded
Any complaint with regards to damage or any other should be reported to us within 48 hrs of the receipt of the products. We may ask for a digital picture of the same in order to review the same.
We are not responsible for any charges (courier / shipping charges , etc,.) bared by the customer / buyer towards returning a product for any possible reason.

Refund on Returns:
We will not refund the custom duties, taxes, if applicable, or paid by you at time of receiving the goods.
No refund request will be entertained once product has been dispatched or getting delayed at courier service.
No refund request will be entertained for delay due to unforeseen conditions (bad weather, strikes, bandh, etc.)
At any point of time, in any case the refunds will not exceed the actual value of the goods.
There is an admin/credit card commission cost of Rs. 100 will be deducted for refund. If refund is issued as a gift voucher there is no charge applicable.
For orders placed using Bank Transfer payment method (if available) refunds would be issued only as Gift Vouchers and in such cases there would not be any admin cost as mentioned above.
After inspection of the items* (as per the above mentioned points) we will refund your money within 5-7 business days*
Shipping cost would be charged for refund in case we can arrange for pickup, since we do not offer free shipping all over India.
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